| FOR INFORMATION ON THESE TOPICS… | HERE’S WHO TO CALL … |
|---|---|
| Prescription drug benefits and claims Locating a retail pharmacy Using the mail-order pharmacy | CVS Caremark Website: https://www.caremark.com/ Phone: 866-818-6911 Mail Order Claims: PO Box 94467, Palatine, IL 60094-4467 Retail Paper Claims: PO Box 52136, Phoenix, AZ 85072-2136 |
| Vision Plan benefits and claims Locating a VSP Provider | Vision Service Plan (VSP) Website: www.vsp.com Phone: 800-877-7195 Mail (Out-of-Network Claims): PO Box 385018, Birmingham, AL 35238-5018 |
| Pre-certification for surgery and hospital admission Case management for long-term conditions | Medical Rehabilitation Consultants Website: www.medrehabconsultants.com Phone: 800-827-5058 or 509-323-9700 Mail: 111 W Cataldo Ave. #200, Spokane, WA 99201 Medical Rehabilitation Consultants Flyer |
| Find a provider in the Aetna network | Aetna Website: www.aetna.com/docfind; Select the “Aetna Choice ® POS II (Open Access) network” or login to the Aetna website |
| View available services and details | Mat-Su Regional Medical Center Website: www.matsuregional.com Phone: 907-861-6000 Address: 2500 S. Woodworth Loop, Palmer, AK 99645 |
| Make an appointment at the CHC Find out hours the clinic is open View available services | Coalition Health Center (CHC) Website: www.coalitionhealthcenter.com Anchorage Coalition Health Center Phone: 907-265-1370 Address: 2741 Debarr Road, Suite C210, Anchorage, AK 99508 Fairbanks Coalition Health Center Phone: 907-450-3300 Address: Ridgeview Business Park, 575 Riverstone Way, Unit 1, Fairbanks, AK 99709 |
| Register for telemedicine service Request an appointment online or by phone | Teladoc Website: www.teladoc.com Phone: 800-TELADOC (835-2362) |
| Surgery benefit coverage details Planning surgery Information on surgical procedures | BridgeHealth Website: https://www.bridgehealth.com/; use company code: AKHWT Phone: 844-249-8108 |
| Renalogic Outpatient Dialysis | Website:
Phone: 844-841-5065 Renalogic ImpactCare Flyer |
| Confirm Eligibility Enrollment Documents Request ID Cards Claims Processing Questions | WPAS (800) 331-6158 |